Privacy policy

Hamsa Jewelry Privacy Policy

1、 Principles for the Collection and Use of Personal Information

When accessing or using the services provided by Hamsa Jewelry, you may be required to provide personal information. Hamsa Jewelry promises to handle this information properly in accordance with the provisions of this privacy policy. Although providing personal information is not a mandatory requirement, refusing to do so may result in us being unable to provide you with the corresponding products or services, and may also affect our ability to solve any problems you may encounter.

2、 Personal Information Collection Scenarios

We may collect your personal information in the following scenarios:

Account creation: including name, email address, password, etc.

Product purchase: involves name, mailing address, phone number, email address, and payment information, etc.

Software update download: may require device information, operating system version, etc. (which may indirectly contain personal information).

Contact us: contact information and problem description, etc.

In addition, in certain jurisdictions, to comply with legal requirements, we may require you to provide government issued identification documents, such as when handling customs clearance procedures.

3、 Purpose of using personal information

Notification and Marketing: We will send you information about product releases, software updates, and event previews. If you do not wish to receive such emails, you can opt out by updating your preferences.

Identity verification: Use your personal information (such as email address or phone number) to verify the user's identity.

Important Notice: This includes purchase order information, which is crucial for your communication with us and cannot be refused.

Internal use: Used for auditing, data analysis, research, etc., to optimize our products, services, and customer communication.

4、 Collection and Use of Non Personal Information

We may also collect and use data that cannot directly identify specific individuals, namely non personal information. The collection, use, transmission, and disclosure of this information may not be strictly restricted.

User behavior data, such as occupation, language, postal code, area code, device identifier, recommended URL, location, and time zone, is used to improve products and services.

Website activity data: Summarize customer activity information, understand customer concerns, and provide more valuable information.

Service usage: including detailed information such as search queries, used to improve service effectiveness and relevance.

5、 The use of cookies and other technologies

Hamsa jewelry、 Cookies, pixel tags, and website beacons may be used in emails and advertisements. These technologies help us understand user behavior and measure the effectiveness of advertising and online search.

Cookies and Non Personal Information: Generally, information collected through cookies is considered non personal information, but when local laws consider IP addresses or similar identifiers as personal information, we will process it as personal information.

Information consolidation: When non personal information is combined with personal information, we consider the merged information as personal information.

6、 Update and notification mechanism of privacy policy

We may update this privacy policy in a timely manner to adapt to changes in laws and regulations or improve data processing practices. Any significant changes will be notified to you through appropriate means, such as website announcements or emails.

7、 Contact Information

If you have any questions about the privacy policy or need more information, please feel free to contact us at any time. We will wholeheartedly provide you with answers and support.

8、 The importance of regularly reviewing privacy policies

To ensure that you are aware of our latest policies on the collection, use, and protection of personal and non personal information, please regularly review this privacy policy.

Hamsa Jewelry is committed to protecting your privacy rights, and we will continue to strive to improve data processing transparency to ensure the security of your information.